Dyad

Terms of Service

Last updated: [DATE]

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of Dyad (“the Service”), operated by [COMPANY NAME] (“we”, “us”, or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.

3. Description of the Service

Dyad is a dashboard that presents health and activity information about a human user alongside telemetry from that user’s AI agent, and provides comparative or “cross-analysis” views of the two. The Service may display scores, gauges, and other indicators derived from data you or your connected devices and services provide. Unless explicitly stated in writing, the Service is not a medical device and does not provide medical advice, diagnosis, or treatment.

4. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when creating an account and to keep it up to date. Notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your credentials.

5. Your Data and Content

You retain ownership of any data, content, or information you submit to or connect to the Service (“Your Data”). By using the Service, you grant us a limited, non-exclusive, worldwide license to host, process, transmit, and display Your Data solely as necessary to operate and provide the Service to you. We do not sell Your Data. You are solely responsible for the accuracy, legality, and provenance of Your Data, including any data you connect from third-party devices or services.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
  • Submit data you do not have the right to use, including another person’s health information without their consent;
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Service, its servers, or other users’ accounts;
  • Reverse engineer, scrape, or extract data or code from the Service except as permitted by applicable law;
  • Use the Service to develop a competing product or service;
  • Harass, abuse, or harm another person through the Service.

We may suspend or terminate your access to the Service if you violate these Terms or if we reasonably believe your use poses a security or legal risk.

7. Third-Party Services

The Service may integrate with third-party products, devices, and services (including AI agents and health platforms). Your use of any third-party service is subject to that third party’s own terms and privacy policy. We are not responsible for the availability, accuracy, or content of third-party services, or for any data they provide to or receive from the Service.

8. Health and AI Disclaimers

Not medical advice. Content displayed in the Service — including scores, readiness indicators, and cross-analysis — is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions regarding a medical condition. Never disregard professional medical advice because of something displayed in the Service.

AI-generated output. Where the Service presents information relating to, or derived from, an AI agent, that output may be incomplete, inaccurate, or change without notice. You should not rely on it as a sole source of truth for any decision.

9. Availability and Changes

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may also update these Terms from time to time; the “Last updated” date above will change accordingly. Material changes will be communicated through the Service or by other reasonable means. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Fees and Subscriptions

[If the Service offers paid plans, describe pricing, billing cycles, renewals, refunds, and cancellation terms here. If the Service is currently free, you may state: “The Service is currently provided free of charge. We may introduce paid plans in the future; if we do, we will give you advance notice and any pricing terms before charging you.”]

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your account or access to the Service, with or without notice, if you breach these Terms or if we discontinue the Service. Upon termination, the license you granted us to Your Data ends, and we will handle Your Data as described in our Privacy Policy. Sections that by their nature should survive termination (including ownership, disclaimers, and limitations of liability) shall survive.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY INFORMATION DISPLAYED WILL BE ACCURATE OR RELIABLE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR USD 100 IF YOU HAVE NOT PAID US ANY AMOUNTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify and hold harmless [COMPANY NAME] and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, Your Data, or your violation of these Terms.

15. Governing Law and Disputes

These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the courts located in [VENUE], unless applicable law provides otherwise. Before filing suit, the parties agree to attempt in good faith to resolve the dispute informally for at least 30 days after written notice of the dispute.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

17. Contact

Questions about these Terms? Contact us at [CONTACT EMAIL].